PRIVACY POLICY

 

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you contact us on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate our therapy company.

2. To provide our Users with ongoing customer assistance.

3. To be able to contact our Visitors and Users with general or service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Cookie Policy

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

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We use website cookies to improve user experience of our website by enabling our website to 'remember' users, either for the duration of their visit - using a 'session cookie' - or for repeat visits - using a 'persistent cookie'.

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For further details about the situations when information about you might be shared please see the Information Commissioner’s website at https://ico.org.uk/your-data-matters/

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Click here to view which cookies are stored on your site visitors' computer. 

 

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at liliya@citypsychologicalservices.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at liliya@citypsychologicalservices.com

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Accessibility Policy Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. City Psychological Services is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

 

Feedback

We welcome your feedback on the accessibility of City Psychological Services. Please let us know if you encounter accessibility barriers on our website:

• E-mail: liliya@citypsychologicalservices.com

• Mail: 63 St Mary Axe, London, EC3A 8AA, Office 132

We try to respond to feedback within 2 business days.